Marketing, A Definition Of

The Double-Edged Sword Of Marketing

by Mark Seaborn (mseaborn@argonet.co.uk)
written 07 Mar 1997

This article is classified "Real"


The Institute of Marketing defines marketing as "the management process 
responsible for identifying, anticipating and satisfying customer 
requirements profitably".

This definition is, however, a little cagey.  A more honest definition of
marketing can instead be formulated to define marketing as:

          a) the process by which a product is created that people actually
             want and will in fact buy and use without being forced to or 
             conned into it; and
          b) the process by which this product is then sold to people
             who don't actually want the product, and who would never 
             otherwise think of using it and especially not buying it.

While section (a) of marketing appears to have merit, this is wholly 
cancelled out by section (b).  Indeed, in many cases, section (a) is ignored 
completely and only (b) heeded; in these cases, the worth of marketing is 
less than zero, instead of merely being nothing.

Marketing is, in essence, a con.

See also:
  • Telemarketers, How To Hassle And Deal With
  • Multi-Level Marketing

  • Go to [Root page | Title list | Author list | Date list | Index]